Refund Policy
Welcome to the Guitar Graphic Bundle! We strive to provide you with quality templates and drawings. However, we understand that there might be situations where you need a refund. Please read our simple refund policy below:
1. Eligibility for Refund:
- You are eligible for a refund within 7days of your purchase.
- To be eligible, your request must be genuine and reasonable.
2. How to Request a Refund:
- Send a Gmail to support@smartdigistore.com with your order details and reason for the refund.
- We will review your request and respond within 3 business days.
3. Valid Reasons for Refund:
- The product doesn’t match the description on our website.
- You encountered technical issues that we couldn’t resolve.
- You accidentally made a duplicate purchase.
4. Refund Process:
- If your request is approved, we will initiate a refund to your original payment method.
- You will receive the refund within 5-7 business days, depending on your card issuer’s policies.
5. Non-Refundable Items:
- Customized or personalized items are not eligible for a refund.
6. Contact Us:
- If you have any questions or concerns regarding our refund policy, please contact us at support@smartdigistore.com
Note: This refund policy is subject to change without notice. Please check our website for the most up-to-date policy.
Thank you for choosing Guitar Graphic Bundle! We appreciate your trust in our products and are here to assist you with any concerns you may have.